If Windows Update is not finding the update for you, download it directly from the Microsoft Update Catalog. Make sure that the Januupdate KB4058258 is installed on the system. From the Start menu type “Windows Update” and let Windows check for and install the update. If the Windows version you are using is 1709 and the OS Build number is older than 16299.214, Windows 10 will need to be updated. In some cases, it also affects graphics drivers from NVIDIA.Ĭheck your version of Windows. The Windows 10 Fall Creators Update (1709) causes problems for Mastercam and other applications such as Solidworks, Autodesk Inventor, CorelDraw, and many more. Upon starting Mastercam, the splash screen will appear and complete all the steps, but as soon as the program loads, it crashes immediately and the crash report dialogue pops up on the screen.

Windows 10, Version 1709 (Fall Creators Update)Īnother common issue we have witnessed is in the Fall Creators Update for Windows 10. Available updates will be downloaded immediately. To download the latest update, type “Windows Update” in the Start menu search bar and click “Check for Updates”. If you have Windows 10 version 2004 installed, you can resolve the blue screen errors by downloading the most recent update for Windows 10, released on August 13, 2020. Although the update is no longer automatic, the update can still be manually installed. Windows Update 2004 is known to cause hardware conflicts, due to the presence of outdated HASP drivers (installed with every version of Mastercam).ĭue to this error, Microsoft has now suspended the update for any computer that has HASP drivers installed. is the Windupdate causing computers to blue screen after installing Mastercam. Now that we know how to locate which version of Windows you’re running, let’s dive into the most common Windows errors our customers have been experiencing recently.Ī more recent Windows issue that is being addressed by CNC Software, Inc. You will find your version of Windows on this window here: To check which version of Windows you are running, visit the Start menu search box and type “About your PC”. It’s important to know the exact version of Windows that your system is running to diagnose Windows compatibility issues. You can find a full systems requirements page for Mastercam 2021 here. As a refresher, 64-bit Windows 7, 8.1, and 10 are supported by Mastercam 2021. When you are experiencing issues with Windows and Mastercam, the first step you should take is to check the version of Windows you are using for compatibility.

Armed with over 20 years of Mastercam experience, our Support Specialist, Jim Varco walks through solutions to three of the most common Windows errors that our Mastercam customers have experienced.

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